At PRJA, we value your privacy and are committed to protecting your personal information with care and integrity. We collect only the necessary details to keep you informed about our latest launches, special releases, and upcoming events. Your data is used solely for this purpose and is never shared with third-party sources or used for promotional campaigns beyond PRJA. Rooted in trust and transparency, our communication reflects the spirit of thoughtful design.

PRJA is committed to fostering an inclusive and respectful environment for all, regardless of culture, religion, ethnicity, gender, or background. We firmly uphold a zero-tolerance policy towards racism, discrimination, or any form of prejudice in our workplace and collaborations. Our brand values are rooted in equality, dignity, and mutual respect.

We encourage open dialogue and shared decision-making among our partners, craftsmen, and employees, including mutually agreed work hours that remain in compliance with the laws of India. These principles guide our daily practices and reflect our commitment to ethical, fair, and human-centered ways of working across all levels.

At PRJA, we ensure fair and transparent payment to all our artisans, collaborators, and stakeholders, honouring the skill and time behind each handcrafted piece. All orders require full payment at the time of purchase, as our products are unique, artisanal, and made to order.

Shipping timelines are shared during pre-order and vary by product. While we rely on trusted third-party partners for shipping, we are here to assist in case of delays or transit-related damages. Orders cannot be cancelled or refunded after 24 hours of placement. In unfortunate cases of product damage, we are happy to support resolution and assistance.